홀리데이 인 마이애미 비치 - 오션프론트 바이 IHG

Perfect stay

Every thing was excellent

The sunrise is breathtaking. The property is well kept.

Muy conveniente para vacaciones o viaje de negocios.

Horrible service. I suffered a pain to my left leg and in need to Tylenol. I went to use the phone in the room to contact the front desk. The pain was very severe. The phone in the room did not work. I even checked the connection. Nothing. I then called the hotel from cellular phone. I reached the from desk and was told please hold. I was on hold for over 53 minutes. No one responded. I ended up in my painful condition to go to the lobby. Two persons at the counter with no guest to tend to. I advised the lady at the counter of my situation regarding the phone and the need for Tylenol. I was told “cvs “ is down the street. I again told her of my severe pain and limited ablilty to walk. She replied that she would get the phone repaired. I had to force myself to walk to the cvs. The pain was so bad I called an uber and was rushed to Mt. Sinai hospital. I was there for over 9 hours addressing and diagnosing the cause of my pain. I returned back to the hotel with the same severe pain. I requested a wheel chair and was told by the person at the counter that she did not know and I should ask in the morning. Did not even offer a office chair with wheels. I had to get to my room in extreme pain. The next day I called the front desk again. After waiting over 15 minutes I spoke to the front desk. I shared my concerns about the phone, the Tylenol and wheelchair. This person advised she would send up a wheelchair and have the phone repaired. A short time later a wheelchair