Great hotel if you're on vacation but might not be the right vibe if you are traveling for work. The staff were friendly and helpful but I couldn't get a coffee in the coffee bar past 11am or 1pm in the restaurant which was a problem for a few business meetings I took at the hotel.
Our room was given away. So at 1am when we finally arrived they had to scramble to find us an open room. The tv only has cable, you can not connect to any streaming apps. Tried in the multiple rooms we got moved to. Floors are all scratched up. Bath tub doesn’t drain. The couch looks dirty & stained. The desk is all scratched & looks gross. The white chair to sit on was covered with black marks all over it. Tried talking to the lady at the front desk but she had the worst attitude & made me feel like I was a cry baby because their rooms were all disgusting! On Friday & Saturday night you can’t pull into the tiny driveway to valet because of Skybar. There’s so many people trying to go to the bar, the cars line up all the way down the street! So it’s horrible for the people who are actually staying there! You feel as if you were catfished with this hotel! It’s nothing like what the website or pictures show. So be prepared to pay a lot of $ to get a Holiday Inn stay.
This should be a 3 star hotel. There was no hot water. They ran out of coffee . Everything was just very mediocre.
Overall, very good experience at the Mondrian. Room was clean and modern and staff were nice. The Sky Bar was a very nice touch as it added a nightlife experience to the hotel. Only critique was with the shower as hot water would take very long to come. Even after it was fixed, we still had to leave the shower running for about 3-4 minutes before entering.
Beautiful property! I got a complementary upgrade upon arrival and it was amazing. Good food near by and easy Uber access!