더 리츠칼튼 레지던스, 와이키키 비치

Amazing stay. Best hotel in Waikiki with the most amazing staff. Extended our stay and will return in the future :)

The room was nice and the location was good. We even got an upgrade, which we appreciated. However, kids' amenity was lacking; our 3-year-old daughter was excited for a plushie that we saw on youtube before researching the hotel, but it was not offered to us. Staff overall were very friendly, but the hostess at breakfast seemed overwhelmed as she told us we should have made a booking for breakfast even though there were so many tables open. I have never been to a hotel that asked guests to pre-book seating for breakfast... Also, the breakfast credit was confusing too. The receptionist told us we had $50 per person, then told us we had 75 in total, but the team doesn't tell you that there was a 20% auto gratuity. Oh, and unlike brands like Four Seasons, kids' meals are chargeable too. So overall, the hotel is good, but for the cost, it doesn't deliver the value.

最高のホスピタリティ

Clean room, staff was amazing, amenities were great!

I had an incredible stay at the Ritz-Carlton. I was in the Grand Suite Ocean View, and it was absolutely stunning. Everything about this hotel exceeded my expectations. The service was exceptional from start to finish—front desk, management, bellhops, concierge—every single person I encountered was warm, professional, and attentive. I genuinely miss being there as I write this review. The bed was extremely comfortable, and I loved that the room came with two housekeeping services each day—one in the morning and one in the late afternoon. That was a first for me, and such a luxury. The suite itself was spacious, peaceful, and perfectly quiet. You couldn’t hear a thing from outside the room, which I appreciated because that’s exactly the environment I was looking for. The pool and jacuzzi area was beautiful, with designated sections for adults and children. It’s open 24 hours—just be respectful and keep it quiet after 10 p.m. and you’re all set. The property also has two excellent restaurants: one is an Italian restaurant with gorgeous ocean views and outdoor bar seating, and the other serves breakfast, lunch, brunch, dinner, and happy hour. The cocktails were great, and the ambiance was perfect. Location-wise, you’re just a short walk from all the major shopping—Louis Vuitton, Chanel, Saint Laurent, Macy’s, and more. The beach is literally a 10–12 minute walk, near the Royal Hawaiian. There’s also a small café next door with great coffee, pastries, and cakes, plus a conveni