Great service
Good food
Great family hotel, great bike hire, location is perfect just a quick walk to the beach or the buggy, fantastic kids club activities and wonderfully trained staff, I wouldn’t come here without children, there is only one restaurant which is quite basic, and nowhere to dress up, you need to go across the rd to the Marriott bar and it’s quite lovely, they also have a fire show there, there is zero entertainment at this resort, the cocktails at the pool bar were very old fashioned and their happy hour is a ridiculous buy two get one free, odd and silly. The resort is connect to the Anantara and I think it would have been a much better experience if we could all use the facilities of both hotel creating more dining options more pool options and overall a better experience for adults as well as the children. The staff are really excellent though and could t do more to please. The teenage retreat is so disappointing and would be better as a family recreation room where we can all play table hockey and enjoy ourselves as a family as there were never any other teenagers for my son to hang out with so he didn’t use the facilities.
Amazing customer service. We interacted with about a dozen staff members and every single one was delightful. They go above and beyond with excellent customer service. There is round the clock buggy service and the entire trip was a pleasure. The pool is 1.4m deep which was good enough for us. The big pool has occassional water polo and other obstacle courses added for kids' enjoyment. Lots of activities at the vacation club for everyone to enjoy. The massage parlor at the beach also comes to your room. There are many vegetarian options for breakfast, lunch and dinner. This place is just amazing.
Highly recommended for a true relaxation getaway experience.
Generally is very good. The breakfast is fabulous, the best is everyday with a local speciality as various to the standard breakfast.
The tapas in the restaurant is also delicious.
Only thing is the airconditioning in the room, could be set a little warm, for that of course you can control.
Great stay, kids loved the place, terrific service