Had an amazing stay - we were upgraded to a private cottage which was beautiful! Staff were very friendly and helpful, especially Nalinee, Joy & Yui, who helped my husband with his knee injury throughout the trip. Room service was amazing as staff were very attentive. Would definitely recommend anyone to stay at this hotel!
We had an amazing stay here! The location was perfect, 5 minutes from the beach/restaurants/bars but so quiet at night. The room and bed was HUGE, and we loved the choice of pools. Very helpful staff too - we booked a cooking class that never turned up to collect us, and the hotel helped us book a different one for the next day.
The only thing was that we had lizards in our room multiple times - we didn't mind, and it felt like with the nature of the hotel it was bound to happen - but if you are scared of lizards, just be aware! Otherwise, amazing hotel :)
Locatie is geweldig, kamers gedateerd, donker en niet heel schoon. Maar voor slapen prima, wel harde bedden en te groot voor het gebruikte bedlinnen. De locatie heeft alles in de omgeving te vinden (winkels, restaurants, strand alles op loopafstand), voldoende gelegenheid om alles buiten het resort te doen en daar te genieten.
Het Deluxe Cottage zoals geboekt, is vrij standaard, gedateerd, donker en is slecht onderhouden. Halve dag zonder water gezeten (geen douche of Toilet), best vervelend als het regenseizoen is en dan is een deluxe cottage wel prettig om te verblijven (mits in orde). Housekeeping is niet consequent met schoonmaak, verversen bedlinnen (16 dagen zelfde vlekken in bedlinnen gehad, wel iedere keer opgemaakt) en handdoeken (werden dagelijks vervangen ook wanneer we aan hadden gegeven dat dat niet nodig is). Niet heel duurzaam. Fooi geven helpt niet. Koffie niet elke dag beschikbaar in onze kamer, service tja….. helaas geen VIP-acces waardig resort (niet meer). Wij boeken volgend jaar een ander resort in Ao Nang!
The receptionist staff were very unhelpful and had ‘upgraded’ us to a cottage… this is because the room we had originally booked was actually shut for maintenance, along with about 30 others! We were then shown to this cottage and as soon as the staff member opened the door, a lizard ran in, to which he laughed and said we would just have to call housekeeping if we saw it again. Long story short, we were moved to an upstairs cottage after complaining a couple of times as the receptionists didn’t even call out housekeeping (!), but the hotel is very run down and so we didn’t really see a difference…. We had ants in the bathroom and another lizard living on our ceiling. We wouldn’t recommend to anyone who is wanting to stay here for over 2 days as it is very dated and in need of renovation.
The rooms were old and they had 4 beds in 1 room for a stay of 2 adults. there was not even space to walk.
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