After checking in, it was obvious the room was not cleaned well. There was a dry spill on the floor and stains on the bathroom sink and desk. Once I checked out and had to go back to the room to retrieve a forgotten item, I saw a gentlemen only making the bed instead of stripping the sheets. This gave me the inkling that they reuse sheets if not obviously dirty. Lobby staff were excellent, however.
We returned to A,Arab after our European trip and after an 11 hour overnight flight we arrived at the hotel at around 8am and were exhausted. Rey on the front desk was marvellous. He understood our dilemma and went to work trying to find us the earliest check in. By 9.30am we had our room clean and ready for us. The room was very spacious and the bed very comfortable and enormous. The room was exactly like the photos and internet access was quick and reliable. We were within walking distance from Platinum mall and baioke towers shopping area (both excellent places to find a bargain).
Great hotel in fabulous location. Rooms very clean. Staff very friendly. Great value for money. Highly recommend.
Nice hotel. Very handy to Ratchaparup train station. Walking distance to Platinum Mall. Staff are very pleasant and attentive although it seemed only the lady on reception could speak English. We phoned up for some ice to be sent to our room and they kept asking what we wanted with our rice. Then someone turned up with a spare blanket. We did eventually get the ice though. The TV wasn’t working when we got to our room and unable to fix it they left us with a keyboard to navigate the channels.
The room was clean but the lights on one side of the bed did not work. We were given no soap or liquid body wash so we bought our own from the 7eleven close by. The meal selection was average so we ate out most nights.
Nice convenient place but could do with an upgrade.
This hotel is very nice and the staff is very friendly. The view from the rooftop pool and restaurant is great and the breakfast is tasty. I would have rated this hotel at least a 4, however the night before checking out the hotel informed me I would be charged 200BHT for a stained wash towel. The wash towel was not stained but was dirty due to the fact that my feet got dirty from walking in Temples with shoes and socks.
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