It was ok, very mid. If you’re an adult looking for a quiet vacation, hotel is not for you since there are a ton of kids. The room I book was also very average, really just a place to sleep, the safe didn't work, the soap and shampoo aren't even usable. The good thing about this place tho is the food. The breakfast buffet saves it. Also if you're into pools hurray for you. Again, budget friendly and very average.
We dine in for lunch since we arrived noon. We order Texas Burger. The burger was good but disappointing because they have beets in the burger. The pepperoni pizza is ok not as good as Landers or Shakeys. Good thing I brought my hair dryer they don’t have one in the room. When I told the staff he said I have to call. No wash rug and hand towel either. They just provide a bath towel.
Noisy. VERY noisy. I've stayed at quieter Disney hotels You would think a resort would be quiet, not this one. Many tourists feel they can make a lot of noise late at night. Hotel staff does nothing to stop it. Woke up every morning to screaming kids from the pool. (my room had ocean view where pool is). If you are a solo guest, hotel staff at restaurant will neglect you for group guests. I to make effort constantly to get someones attention. I felt like I didn't exist. The elevators were a disaster. A busy resort with only 2 elevators and the floor buttons did not work. To go up, I had to go all the way down first, then the elevator will go up. To go down, I had to ride the elevator all the way to top floor first, then go down. Sometimes the elevator would skip my floor (4) all together. I was at the resort for almost 2 weeks. The elevators were NEVER fixed. If you want a quiet resort AVOID this place. Overpriced for what you get. Food was average and poor quality. The cooks were probably ok but the ingredients were of poor quality. Meat was terrible, full of grizzle fat and most of it inedible. The only they made right was rice. But go figure. It's the Philippines.
Pros:
Kudos to the staff of Simply Grill!
Great food and wonderful service.
Wonderful rooftop bar.
Cons:
Slow reception.
Took a lot of time to check in guests even if pre check in processes were established few hours before.
Faulty wireless card payment machine.
Big rooms with only two big towels?
Worn down establishment.
Visible torn down roof.
Rusty edges in the balcony and toilet.
Pools seemed unclean and filthy.
Guests didn't follow hygien protocols with no proper swimwear.
A water park and pools intended for the children.
Children who were using the bigger water slide seems crowding up in the bigger slide and no visible personnel who could monitor the children inside the infrastructure. It could be dangerous if theres no adult supervision.
Children were pushing each other in that hole.
Difficult to find an adult section for this hotel.
Kids pay for breakfast it is only 2 adults included in the room.
Very hard to check in!want u to e mail them?can’t check in till 3. Have to check out at 11?
![[해외호텔] 2025 연말결산 70% 할인특가_우](https://thumb.tidesquare.com/privia_static/UPLOAD/2025/12/26/156748/0f7a8909-0eb4-479b-aa19-82a9d9357cff)