First we didn’t see any signs to check in. Then there was a dog on leash that We had to pass to knock on a door that had no sign. Korean man came out and took us to out rooms. I requested 2 twin beds on agoda but nobody let me know that entire pension only had single beds. I had to sleep on a mattress on a floor which was bad and uncomfortable for the price we paid. Most towels had holes. There was nobody available for any problems. No customer support. pensions looks abandoned. guests are on their own. Nobody was available for check out. Very bad experience.