The staff are very nice and helpful and we had enjoyed a very good service there.
The location is very convenience, within a few minutes' walk to the subway station and underground shopping street.
Pros: Big room with laundry
Cons: You cannot leave the hotel room if you start a 2 hour laundry cycle
There is no dryer
They forbid you from charging your devices when you are out of the room
They did not let me make a (toll-free) call to unlock a credit card. Furthermore, they kept cryptically changing their reason/excuse
The staff were very friendly and helpful. It was a very pleasant stay.
Friendly and polite staff. Room is spacious but could improve tremendously if able to adjust heating temperature in room as it was a bit chilly.
We made a late-night booking at a highly inflated rate to arrive after midnight with a 20-month old baby. To our surprise, we were welcomed with the person at reception repeatedly shouting no no no no no, maximum 2 people and babies are no exception. I have never been to a hotel where babies under 2 are not an exception and I have travelled extensively. In the end after some arguing, we were blackmailed for another inflated extra charge, the person at reception even said pay that otherwise, otherwise what? Throw us out with the baby on the street at 1am? He kept saying it's hotel policy, then they should state all their strict policies on Expedia, it is too late to say that when the guests have already arrived.
The next morning, we were rushed out of the room with a phone call to 30 minutes before the check-out time. Again, I have stayed at countless hotels around the world including South Korea and this never happened to me before.
The included breakfast practically looked like a pre-packaged meal box you find at 7-Eleven, and they rang the door at 8am waking us up just for that. The room does not even have a table for eating.
I don't normally write reviews, but this is an exception.
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