APA 호텔 신주쿠 가부키초 타워

Easy access and free VOD!

Almost everything good except for the bed was so fluffy and we didn't get water each day just the first one

clean

Hello! Please not that I booked a double bed ( 2 beds) only got one full size bed. The front desk didn’t try to accommodate me. The last night of our stay I made a cup of coffee and it was very hot so I let it cool, well it was still hot and the cup folded inward and I burnt my hand, The paper cups are cheap and when hot very soft and flimsy! I have 2nd degree burns with blisters and the hotel Mgr refused to provide me with ibuprofen and wouldn’t buy me Aloe Vera gel or vitamin E oil. The hotel didn’t even have a first aid kit on hand for their guests. Indont care what country you visit the Hotels should at least have a Fisrt Aid Kit on hand! I even let the Hotel staff take photos of my hand. This was a horrible accident but worse experience I have ever had with a Hotel that carries a good reputation in Japan! Veronica Marroquin Fichter

Spiste ikke frokost på hotellet men service ellers var bra rommet var rent og fint