デラックスルームに二泊しました。
設備は古い部分と新しい部分が混在している不思議なものでした。全体的には新しい部分が目につくため良好でした。
部屋は広く、なにより天井がとても高いため開放的でした。
スタッフは的確に対応してくれます。
朝食は、それまでUNAホテルやユーロスターズに泊まっていたため、大きく見劣りしました。
問題だったのは空港からの送迎でした。40分遅延して、制限エリアを出たらドライバーが待っておらず、ホテルに問い合わせても、ターミナルの外で待っていましたとか、到着時刻には行きましたとか、子供のような言い訳をして、
It was a last minute reservations and an absolute relief to stay there. Very pleasant and helpful staff, quiet, spacious comfortable room for the two of us. Perfect rooftop breakfast included. Easy walking to Trevi fountain and Colosseum areas among other sites. Staff pointed us to several very great restaurants within 5-10 minutes walk. Easy to catch an early morning flight to FCO and they even packed us a breakfast to go. When in Rome we will stay there again!
Hotel Gioberti is located very close to the train station. It is clean and comfortable with a fridge and large safe. So close to many good restaurants and an easy place to walk to sites.
my arrival date July 30.
I’m writing to express my grand disappointment with the experience I’ve had in this hotel. Our first night our lights in the room would not turn on, your maintenance staff needed to access the breaker in the room and had difficulty for over 10 minutes.
Our second day, the trash in our room had not been taken out, we called the front desk about it but no one came. At that same time, our lights would not turn on AGAIN. the Same maintenance worker came and figured out it was a faulty key, he took the key but we were then left with just 1. Later that evening, we realized that the lights would not turn OFF! Unless removing the key entirely , but that also meant we would not have bathroom light or air conditioning. We called front desk and were met with much hostility, I was told no one could help me and I was going to just have to sleep with the electricity off in the room. Your front desk staff told me he could not leave the front because it was against “Italian law” and there was no one to help. He offered to move us to a room on the 3rd floor, but I have a 7 month old daughter and no assistance- this was not feasible. As you know, I demanded to speak with a manager because it was unprecedented and ridiculous to hear that there was nothing any one could do about the faulty electricity in my room and not have ANY ASSISTANCE!
I was finally then given a key to room 504, and at midnight I had to move all of my belongings alone, with my infant daughter.
The place was dirty and gross. Especially the bathroom.
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