Hotel was very clean and you got your drinks brought to you when sunbathing. Breakfast was also amazing
I usually don’t write reviews, but here are a few things I didn’t enjoy:
1. I was at the pool after the bar had closed, so I took a beach towel to my room, planning to return it in the morning when the bar reopened. However, the staff knocked on my door at 9:30 PM asking me to return it. Why at that hour, when I was about to go to bed? Couldn’t they have waited until the morning during room cleaning or when the bar opened? What was the rush?
2. The Wi-Fi would connect for about five seconds and then disconnect repeatedly. I eventually gave up and had to use my own data to access the internet. I was surprised by this it’s 2025, so I didn’t expect such an issue.
3. The shower drain didn’t work properly. It was very slow, and every time I showered, water pooled around my feet and ankles, leaving them covered in bubbles. Also, the bathroom was not soundproof I could clearly hear conversations from the neighboring rooms, which made it feel less private.
4. I don’t know if I was just being paranoid with everything going on, but I got my first case of Bali belly at this hotel. I’m not sure where I caught it, but after three weeks in Bali, this was the place where it finally happened, which made me a bit uneasy given the issues above.
That said, the staff were very kind and helpful, so I don’t blame them. I’m sure these problems are due to hotel management rather than the staff themselves.
Beautiful property, friendly staff, tasty restaurant. I appreciated the luggage service, both for the transport to the room and for storage on the last day. The room, however, was too small and outdated: the door barely locked after two turns of the key, and the bathroom handle kept coming off, we had to call for assistance. The price was excessive considering the room size and, above all, the poor maintenance.
A major negative point: on the hotel’s beach there is an activity rental desk (for masks, bikes, electric scooters) run by a local who behaves rudely and disrespectfully towards tourists who are not interested in his services. He mixes understandable English words with insults in Balinese (which I was able to catch after a while). A disgrace for the hotel and for whoever allows him to work there!
Security also needs improvement: once I climbed over to reach my room faster without passing through reception, and no one noticed anything, it could have been anyone.
Das Hotel hat uns gut gefallen. Besonders schön, war die Lage zu den Restaurants und Shops sowie der eigene Strandabschnitt mit kostenfreien Liegen. Das Frühstück war auch gut, jedoch könnte der Service freundlicher sein.
We loved our stay! Such a beautiful hotel and amazing staff!
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