Spa & Wellness
The spa is the highlight—Eka is incredible. She worked on my back, and I left feeling 80% better compared to the 20% I walked in with. Easily a 5-star experience
Food & Breakfast
Breakfast was a disappointment. Unless you show up right at 6:30, the food is cold—no heating dishes meaning pancakes, waffles, and potatoes turn hard quickly. By 9am, many options are gone. Instead of feeling relaxed, it feels like a race just to eat.
Dining Service
Service is inconsistent—sometimes attentive at lunch, other times indifferent at dinner. Food quality outside of Indonesian dishes is poor; even simple items like pizza fall short.
Pool & Facilities
The pool is extremely small. If you leave briefly, your towels are removed and your spot reassigned. The cabana setup feels more like a beach club upsell than a resort perk. Rooms are also not soundproof—you can hear footsteps and conversations from next door.
Amenities:
No small towels, you have to call for it. Robes are dingy, towels are scratchy, and the “king bed” is just two twins pushed together, leaving a hard ridge in the middle.
Guest Treatment
The most concerning issue is how guests are treated. I witnessed different treatment based on skin color, and staff openly chiding children in front of parents, telling them to stay quiet—on a vacation. Very disappointing.
Highlights
Eka at the spa deserves full recognition, and one pool attendant was very kind, though I didn’t catch his name. Room is spacious and clean.
We had the best stay at Montigo Resort! Staff were very hospitable and welcoming. Our room was super and comfortable! Loved it! We had pool access where we could just walk out our balcony and jump into the pool! The hotel is surrounded by lush tropical gardens it really feels like a private retreat! We loved our stay here!
Great
Room required total upgrading. Toilet seat must have been 100years old as it was yellowing and marked on all surfaces. Sink, mirrors, doors, cabinets all required replacement.
The staff were so lovely, they knew our names by the second morning, they celebrated my son’s birthday and could not be more helpful. The front pool had a great vibe and we ate the breakfast, lunch at the restaurant and dinner at the on-site Japanese restaurant and the food was exceptional. The location was great for shopping and restaurants, a few dollars on a Grab got you to the beach or you can catch the hotel shuttle!
![[해외호텔] 2025 연말결산 70% 할인특가_우](https://thumb.tidesquare.com/privia_static/UPLOAD/2025/12/26/156748/0f7a8909-0eb4-479b-aa19-82a9d9357cff)