힐튼 런던 유스톤

Super service morgenmaden var fantastisk god rent værelse personalet var meget hjælpsomme super ophold

Room was well kept. Missing an accessible microwave in the room, otherwise small but quaint room compared to rooms in US.

Great location but very basic for a Hilton

I was woken up by a staff member entering my room. Unacceptable. Surely you have systems in place to know which rooms are being used and when people have checked out. Absolutely unacceptable.

I recently stayed at your hotel and wanted to share some feedback regarding my check-in experience. While I appreciate the professionalism of your team, I felt quite uncomfortable during the process. I had booked a double room for myself, and when I arrived with my sister and her two children-who were simply accompanying me at the time of check-in-the front desk staff questioned me twice about whether my sister was my wife. I clarified both times that she is my sister and that I would be the only one staying in the room. Despite this, I felt that the staff member remained doubtful, which made the situation rather awkward and uncomfortable. I fully understand that hotels must verify guest details and ensure bookings align with policies. However, I would have appreciated a more discreet and respectful approach in handling the matter. I hope you can take this feedback constructively so future guests do not experience similar discomfort. Thank you for taking the time to read my message. I value your attention to guest satisfaction and trust this feedback will be received in the spirit of improvement.