Ce n'est pas la première fois que je choisis cet hôtel. Très bien situé
Excellent location. Hotel staff friendly and helpful. Standard room we stayed in was very tired. Quite small and dark. Desperately needed refubishung an modernising particularly the carpet and bathroom as there were stains on floors and walls and grubby corners. Didn't smell very fresh. Fortunately only booked 2 nights and we were out most of the time (so didn't bother complaining) but not a welcoming room to come back to.
I don't usually write reviews but don't feel like those available actually properly reflect this hotel. The condition and cleanliness of the room was very poor, the carpets were dirty and not vacuumed, there was hair on our towels on arrival and there was a stain on the sheets. The bathroom had no shower curtain or screen meaning the door was rotten at the bottom and there were other things in a general state of disrepair. The towels were replaced at the second time of asking and my concerns about the lack of a shower screen were met with a response like I was being stupid. The beach club is an extra 35 euros a day so don't be fooled into thinking it is included and to be honest, I'm baffled as to how this hotel maintains a 4 star rating given the lack of facilities. It does have redeeming qualities, the location is great, the bed was comfy and the aircon perfect.
The perfect location for the Ironman races since the location is near transition, the swim start, the finish and the triathlon village.
This was a beautiful property, and we had a wonderful stay overall. Would absolutely stay here again for the location and the hotel itself being so clean and comfortable. They gave us late check-out and then held our bags for us until we had to leave on our last day, which we truly appreciated.
The only downsides were that check-in was supposed to be 3pm and we got there around 430pm expecting to be able to check-in right away but we had to wait for about 30 minutes for the room to become available which we found odd and we were glad we hadn’t shown up at 3pm expecting to check-on on time. There was also dried a splash from a drink on the headboard and the canvas photo above it, but other than that the room was very clean.
One thing we did find odd is that when you check-in they tell you that you can only rent beach chairs at the front desk and only for cash, but when you go down to the beach you can pay by card and it is cheaper.
Also when we went to the beach to rent 2 chairs for the day they refused to rent less chairs than people; there were 3 of us. Even though one of us only planning to swim and maybe sit on the edge of the chair for a few minutes at a time. They said 1 chair per person only. I’m not sure if this is a well-known rule, and that’s fine if it is but I just found it odd that even though 1 of us wasn’t planning to lounge out like 2 of us were that they refused to give us 2 chairs because there were 3 of us there. Just little things we noticed.
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