The hotel is located on top of a Japanese restaurant, and the whole check-in and check-out process is self-serving.
The downside of the hotel is you will have to carry your luggage up one floor first through a staircase, then only you can reach the elevator (operated manually) that brings you to the higher floor.
The room is very tiny and have a lower-than-usual ceiling height that kinda makes me feel stuffy.
However, the hotel location is great, as it is located right in the heart of Luzern's old city where restaurants/shopping/tourist spots are within your reach.
Hotel nestled in a charming courtyard, beside a restaurant, supermarket, shopping right at your doorstep. Self check in and out is easy.
Room size is small but sufficient and clean. Wouldn’t mind staying here again.
Simple and small hotel, quite a distance to train station. The hotel is self check in and the level only at 2nd floor, so you will need climb 1 floor first. if you have heavy luggage you need to carry up
Self check in so no hotel staff. The walls and ceiling are little thin, so you can hear the walking noise from the above unit.
Overall, value for money is fair consider lving standard in Swiss is high.
Convenient and relatively spacious room
But do consider if you have a heavy luggage as the elevator is for 1-5/F only
Location is very good , however room facilities are very poor . Washroom drainage was completely choked on first night . It is cleaned on next day morning . Lift facility is not available for our first floor room. Toilet was stinking and overall not comfortable stay.