이비스 버짓 바젤 시티

Hotel dispõe de bom custo-benefício. Pertencer a uma rede internacional nos faz saber o que esperar, essa é a vantagem. É simples mas honesto. Vedação do boxe poderia ser melhor e poderia ter ducha higiênica.

Room was a little dark as there wasn’t enough lights, but it wasn’t a deal breaker. Overall we had an enjoyable stay, staff were welcoming and helpful throughout check-in and check-out. We had an unpleasant incident at the end which definitely eroded the experience. On the day after we had checked-out, we returned to the hotel to retrieve our baggage before heading back to their airport for our flight. It was rather late (around midnight) and we intended to eat the food we had before leaving the hotel. As it was quite cold outside, we entered the lobby and approached one of the staff to ask if we could eat at the lobby, explaining our situation. The gentleman was very kind and accommodating. He fetched our baggage and left us alone as we began to eat our food. Suddenly, another staff, Paula, approached us and said to us rudely that we were not allowed to eat in the lobby. We calmly explained that we were guests that had checked-out earlier in the day and we just wanted to have a quick bite and will be leaving very soon. We also mentioned that we had asked for permission to eat in the lobby. Upon learning the situation, Paula lets us stay to eat but she wouldn’t stop harassing us every 5-10mins. At one point, while still stationed at her table across the lobby from us, Paula said loudly that it’s been 30 mins we should be done eating and told us we should leave. Her condescending tone and rude treatment really left a bad taste.

Clean room, quiet to sleep but the shower unit wasn’t fully waterproof as water leaked through the shower door.

Quarto de bom tamanho mas chuveiro com pouca pressão na água

Friendly staff at the front desk. Clean room, if a little small but it was expected for the price.