홀리데이 인 & 스위트 밴쿠버 다운타운 바이 IHG

Great place to stay. The room was tidy, service was excellent, great location. We’d definitely stay here again.

Good

Close to shopping and restaurants. Staff were friendly and helpful. Room was very hot on our first night, but we just turned off the heater and opened the window a little bit to let cool air in (although it was noisy with the window open as our room was facing the street). Good selection at the hot breakfast buffet.

Room was clean and nice decor. The staff was nice but not the supervisor. She was rude. The room was noisy. Constant banging noise every 2 minutes. Lots of police action outside of our hotel, which kept us awake most night, along with gunfire one night.

The cleanliness was not up to par. the sink room, had shaving bits, tooth paste spatter on the mirror, a used hand towel by the sink, the garbage from the previous guests. the shower and toilet room, the toilet had defecate streak on the bottom, the shower glass had soap spatter still, the floor wasn;t swept as there were some hair balls from previous stays. the bed had long hairs on the duvet still. honestly i feel like it was just an off day for that cleaner and supervisor. Maybe they intended to come back and finish but forgot to? I voiced these with the night auditor, cause I had checked in at 4, dropped my stuff off and met some friends with evening activities and actually got to my room at 12:15am. I've been on both sides so I wasn't expecting much of anything and since the night auditors are only there for the night audit. I would come back as it still felt clean aside from those listed above. the location is great walking distance to restaurants, pubs, venues and shops etc. I will make sure to inspect my room right away before I do anything that way maybe can move rooms or have housekeeping finish the clean.