노보텔 토론토 노스 요크

No problems with staff or rooms

The “superior” rooms do not have any bedside lights. Only one side of the king bed had an electrical outlet adjacent. The other side, the outlet was several feet away.

I booked an Executive King room, but it was smaller than expected. The listing mentioned a tub or shower, but it wasn't clear which one I would get. I checked in around 9:30 PM, and the front desk staff member seemed unfriendly and unsympathetic to my situation. I drove down with my husband in his truck after my vehicle was recently in an accident, and I forgot my driver's license because of dealing with insurance I had it in and out of wallet unfortunately . Despite having a birth certificate and other forms of photo ID, they refused to let me check in without my license. I ended up having to arrange for someone from my hometown, two hours away, to drive to my house and send me a picture of my ID, as that was the only acceptable form of identification. On a positive note, the hotel was clean, and the rooms were well-maintained. However, parking was quite expensive at $23 for one night.

Ok

Luke warm shower some mornings, but otherwise nice.