Our stay was okay. The hotel is really beautiful but service is lacking. The hotel terrace is gorgeous but after ordering a Negroni, there was no waiter in sight and waited 45 minutes for someone to come back up. In addition, we had to call down 4 times to ask for robes, and were told our bags would be sent up to our room but they weren’t and had to call multiple times, in addition to the fact that there was a screaming woman on our floor who was drunk and yelling for 30 minutes and we had to call down 6 times before security came up to escort her. I understand that unruly guests happen, but we shouldn’t have had to call so many times or waited so long for security to come.
I have stayed in this beautiful historic hotel several times over the years. This was my first stay since here since 2016. I was upgraded to a very large suite. The suite was very large, quiet, private and clean. I slept great! The mini bar refrigerator was not cooling (I did not report it until departure) and it was impossible to use the shower without water going onto the bathroom floor. Those are my only complaints. The hotel, overall, was very quiet. I do not know the current occupancy, but the grand salon was generally empty.
Desde o check in até o último momento da estadia o Grand Plaza não se cansou de nos decepcionar. Já no primeiro atendimento da recepção, fomos cinicamente conduzidos a um quarto de categoria inferior ao que tínhamos acertado. Os atendentes, debochados e desleixados, demoraram horas para finalmente nos acomodar corretamente. Este péssimo padrão de atendimento, serviço e limpeza se manteve ao longo de toda estadia.
Run down old property. Room with bath tub, no shower???!!!
Air conditioning poor operation. Wi-fi in and out all the time.
Breakfast was fine.
Flott og ærverdig hotell, men rommet var litt spartansk og ikke særlig stort. Eldre bad. En del støy fra gaten om natten. Fikk ikke rene håndklær eller redd seng en av dagene.