크라운 플라자 샌프란시스코 에어포트 바이 IHG

My daughter and I were guests on Jan 9, 10, 11 for a volleyball tournament. On Saturday when we returned to our hotel at 3pm, there was no parking. Mind you, I’m paying $25 a day to park. We drove around in circles for over 30 minutes, I was on the phone asking the front desk what to do, after saying nothing and just putting me on hold I was instructed to park in a red zone of double park in the loading dock. This is inanity. There was apparently a sports card thing happening so the parking lot was full of non paying guests. When we tried to leave we could not, because the line was around the building of cars that could not leave because they didn’t have a room key to raise the gate. Finally we parked . The next morning at 6 am I sent my daughter to take the first trip of luggage to the car. Every single door was locked. After not being able to get out to the parking lot she went to the lobby for help. The front desk told her it was still locked from the sports card show and that she needed to walk all the way around to the back of the building to access our vehicle . Cool, she’s 17 years old, it was dark. They did not care . The lady shrugged her shoulders and said “nothing I can do “ absolutely unsafe , and ridiculous . WE WILL NEVER BE BACK . NEVER