Morgenmaden var ofte kold, der manglede hele tiden mad og man måtte vente eller rykke for dem for at komme med fx ost, juice, pålæg og brød. Der var standere for nudler så man kunne sammensætte sin nudel + ingredienser men aldrig noget personale stående til den stand.
Internettet var super dårligt overalt især på værelserne selvom der skulle være wifi overalt. På det ene soveværelse virkede det slet ikke.
Kontakterne på værelset virkede ikke rigtig til opladning på nær den hvor elkedlen var sat til.
Personalet var dog rigtig søde generelt over det hele.
First off, HUGE disappointment!! The hotel is definitely NOT 5 star...
Heavily ran down lacking the most basic maintenance for many many years. In my room - the wooden flooring damaged, dripping water from the ceiling, lighting in wardrobe did not switch off due to electrical issue, LOUD aircon so that had to wear ear plugs at night, bathroom ceiling looked like it would cave in any moment from obvious water damage not being dealt with, bed linen very poor quality, cover and pillows below expected comfort, mattress hard as rock...
On arrival night I had a club sandwich in the restaurant, the worst I have ever had! Bread was not even toasted, the grilled chicken was some grey lumps, bacon? didn't see any (perhaps among the grey lumps)... Staff was preoccupied with chit chat rather than service. Luckily there are good restaurants in the nearby hotels.
Overall, the hotel does not deserve the Radisson badge. Heavily overpriced severely ran down hotel...
I read all the reviews and most of them were great, there were a few negative but there is always one. I hate to say it though but they were right. Don't pay for the breakfast, the hot food was always cold. We ended up just having toast or buying 711 to heat up in the morning. The food and beverage prices are western prices so this is not the hotel to sit at the pool bar, though we did 😅.
Our room kept losing lighting, which was so weird and you had to run around in the barely warm water of the shower to get wet. The beds were seriously rock hard, one of the reasons I booked this was the beds had a good star rating??
On a positive, the staff were so prompt and helpful whenever we had an issue. It was always attended to straight away. All the serving and bar staff were great. Can't fault them there.
Virkeligt gammelt og forsømt overalt
Staff was fantastic however property was a bit dated and not very close to anything