The room was clean although it was a little outdated. The breakfast and dinner buffets were good.
Indcheckningen var standard hverken mere eller mindre. Værelset var fint, det var hyggeligt at kikke ud på terrassen og det var dejligt med en god sofa.
Buffeten både morgen og aften skal roses!
The rooms were clean and spacious, making for a comfortable stay. It would have been even better if tea, coffee, and bottled water were provided in the kitchenette area. The only toiletry supplied was shower gel, so bring your own essentials if needed. The hairdryer was quite basic, so if you prefer a more powerful one, it’s worth taking your own.
The décor is a little dated and could use a refresh, but overall the facilities were fine. The location is excellent — it’s a great balance between having a beachfront hotel and being within easy reach of the town. There’s also convenient access to buses into Nerja, which was really handy.
Staff were very friendly and accommodating, and upgrades were available at an additional cost.
Front desk staff were nice as well as informative.
We went to our room after a friendly check in. Arrived to our room with an odour that was of strong Clorox covering up layers of mold and mildew. Cleanliness of the room was toxic. Wiped the floor and the napkin was orange.The headboard was sticky and had red stains, ugh. Immediately went to pool bar where the beer was good but the snacks were inedible. We searched for nearby properties knowing we would forfeit the full amount of our stay. Had a wonderful experience at the Riu Monica!
PS. Hotel is on outside fringe of Nerja and not a short walk to anything.
Here’s the revised version of your review, incorporating that detail and sharpening the tone for a more disappointed, impactful effect:
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We had an extremely disappointing experience at this hotel from start to finish. After a long trip, we waited over three hours just to get a room, only to discover that it didn’t match the view we had paid for. We were moved three different times, yet none of the rooms came close to what was advertised or justified the price we paid.
The rooms are outdated and poorly maintained — the furniture is worn, the carpets are stained, and the hallways look more like a hospital corridor than a resort. Nothing about the accommodations reflects the photos or descriptions online.
The beach is another major letdown. It’s not sandy as shown, but mostly dirt and rocks, making it uncomfortable and uninviting. The buffet, while available, is poorly organized, with little clarity on what’s included, and staff were unhelpful and dismissive when we raised concerns.
To make matters worse, the property is about 1.5 miles from the city and far from everything. Without a car, getting anywhere convenient is difficult and time-consuming.
Overall, this property fell far short of expectations and was an utter disappointment. Save yourself the frustration — do not book here in Nerja. What a complete waste.
