옥시덴탈 카리브

El equipo de animación ( en especial Lulú !!! Lo máximo!!!, tambien Johanny, David, Cecilia), los show nocturnos, excelentes!!

Staff were very friendly. Pool and beach are beautiful, and rooms are clean. Only negative is it’s very hard and almost impossible to get restaurant reservations. So we had to stick with the main dining hall food for majority of the trip which wasn’t the greatest/hit or miss. But overall a great time!

It was great

The hotel is really big with several pools and access to a nice beach. Because the hotel is so large, there is also a lot of people especially during high season, for that reason the buffet can get crowded and the restaurant reservations can be hard to get. I recommend you inquire about the premium stay which would give you access to a less crowded buffet. The staff is very nice, they try their best to accommodate the guests when possible. Some of the staff that stood out to us was Joselito at the restaurants, he always had a smile on his face! Yordi, our concierge who went above and beyond to get us restaurant reservations, gave us recommendations on tours, took time to sit with us and share more about the country and its history and contacted other departments when we ran into small issues. Likewise, José Rafael took time out of his schedule to help us get a couple of small things fixed in our room and stayed in touch throughout our stay to make sure everything was going well. His professionalism was unmatched and we are thankful to have met him. Overall our stay was great, we enjoyed the food, the beach and the entertainment offered by the hotel.

La struttura esternamente è molto curata e piacevole, ma le camere e i relativi bagni sono datati con conseguente mal funzionamento degli scarichi fognari, specialmente quando la struttura è molto affollata.