만다린 오리엔탈, 뉴욕

Staff was super! Room was very big!

Beautiful common areas, extremely professional staff, biggest hotel bathroom ever! Bed was very comfy

The Mandarin Oriental is first class and has a fantastic view of Central Park. After the hustle and bustle of Manhattan, this is a wonderful place to recharge and relax. The Christmas decorations were great and the kids loved the North Pole Post Office and chocolate. We would definitely come back.

Personnel attentionné sauf à la réception un peu expéditifs. Sinon, les chambres ont une vue superbe.

The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee replacement and it was extremely traumatic for her to not be able to lay down and ice her leg and to be treated so poorly while I spent hours trying to re plan our entire trip to see my daughter in college. We were very relieved to be in the such great hands at the Mondrian Oriental. I can’t say enough good things about every single aspect the staff did to make our stay special! It is truly a gem.