센타라 그랜드 비치 리조트 푸켓

Was an excellent stay. Only feedback would be the pool area to have better marking in the water. There were many steps you can’t see and we ended up bumping and grazing ourselves a bit.

The resort is stunning. Our suite and plunge pool were lovely with incredible views, though as a family of four it was too snug and we would book two rooms next time. Service at the spa, pool and bars was excellent — warm, attentive and genuinely brilliant. Many frontline staff were friendly, but management interactions often felt controlling rather than solution-focused. Food was disappointing. Thai dishes were poor compared to elsewhere in Thailand, while European food was better. Restaurant service was extremely slow and chaotic. A bottle of water took four requests and 20 minutes. Meals often arrived randomly, with some guests finishing mains and dessert before others received their main. Even soup took 30–45 minutes. While our view was stunning, others in our group who booked more expensive suites had car-park views. Beach access is excellent, but there is no seating or service — just towels on the sand. The Christmas Eve and Day events looked spectacular, but food temperatures were unsafe (melting cheese, overly warm smoked salmon). All of us became very unwell. WE DID NOT ASK FOR A REFUND — we raised this only to help the next event go better — but received no response. The Baht Booster is not a scam but is misleadingly described; it works as a limited discount, not as advertised. A beautiful resort let down by food standards, slow dining service, defensive management and poor transparency for the price point.

Beautiful

Super Dirty, unfriendly stuff, food was not good at all, everywhere a lot of spiders, cockroaches and water in the pool was dirty. And everywhere frogs and crabs

Wonderful stay