브로드비치 사바나 호텔 & 리조트

The Kitchen tiny cups so we brought our own. One Teaspoon so we brought more only 2 bowls,plates I know that the room was for two people but we have never stayed in a Hotel where there is only 2 of every thing there has always been like a dinner set etc.The free Internet didn't go out past the room not in the foyer, pool area.

Bathroom sink backed up, walls had been gap filled/puttied & not sanded or pained, door handle out of door, shower temp either scalding or cold & it fluctuated throughout the shower time, 1 roll of toilet paper for 4 people for the duration of the stay, toilet roll holder loose/lopsided so it kept falling off, blankets should be replaced, dryer timer cuts out after 5-10 minutes & lint filter broken, no shelving in room or bathroom, no bag storage, sliding door to bedroom broken. The only positive was that the beds were comfortable & it was walking distance to Pacific Fair & the beach.

We stayed for 5 nights and unfortunately had a very disappointing experience overall. The first family room we were given was not clean and was in poor condition. The “king bed” was simply two single beds pushed together with no topper, making it very uncomfortable. The carpet was ripped in multiple places, and in one corner it had lifted completely, exposing sharp nail ends, which felt unsafe especially with children. The spa bath also tripped the power every time it was used, so it was unusable. We requested a room change and were offered either a move or a refund for the nights not stayed. We chose to change rooms. The second room was cleaner and an improvement, but it was still very worn, dated, and clearly in need of maintenance. At $325 per night, this accommodation was absolutely not worth the price paid. The only real positives were the location, which was excellent, and the pool, which the kids really enjoyed. Other than that, the accommodation did not meet expectations and offered very poor value for money.