i호텔 & 컨퍼런스 센터 레드 디어

Great

The staff is very courteous and kind. I think its what makes this place

It was good but if they would have added some sweets like cake items, that would have made it great

The room was in good condition although I feel when they know there is a family of 5 checking in, it would be better to give more plates and cups in the room. Breakfast and pool area was good. Breakfast staff Sara was professional and kind. The food was a normal breakfast. Eggs, sausage/ham, fruits , bread, pancake, waffles, tea, coffee, beans, milk etc. I didn't feel welcomed at the gym section. The gym is not run by the hotel. It is another company that is running the gym. Also I feel there was too many equipments in a small space, I couldn't find a proper place to stretch. Also would be nice if they have gym mats. Apart from this, I still managed to use some equipments and the threamill. The gym is clean. You have to sign in daily to use the gym. You don't get hotel wifi throughout the gym because it is week. On day 2 of our visit one of the elevator was stuck and I couldn't figure out where the staircase was. There was two staff at front desk of the hotel on Dec 31 at 4 p.m. One staff was very friendly. The other staff who checked us in had trouble smiling and was not so welcoming. I felt uncomfortable asking her questions during my stay. Also the Sierra room which had the table tennis and air hockey was missing some items. There should be a better way to manage this room and its amenities. We finally ended up buying our own racket from Walmart and played there. Overall we might come again, but maybe during summer so we can roam around or go for outdoor walks.

The room on 4th floor with queen bed and two singles was sparse to say the least. Room for 4 that has 2 spoons and 2 forks. Second room is two single beds squeezed in there with one dresser. The heat air flow to the second room is direct which with the door closed makes it very hot for the kids. Few other maintenance issues that are wear and tear.