햄프턴 인 바이 힐튼 캄룹스

The hotel was very clean at the location was great. However: 1. The shampoo bottle in our shower was empty on arrival. 2. A room was 88° on arrival and the thermostat was broken. Someone came up right away to check it and suggested that we just turned it off. Three days into our six night stay, I called down because our room was very cold. Again someone came up at 12:30 AM and said that they would try to have it fixed the next day. Finally, on the fourth day, they fixed it. That is absolutely unacceptable. It should’ve been fixed and in good working order before we checked in. But even if it wasn’t working on check-in, they should have repaired it immediately. This is the reason I rated the hotel poor for condition, staff, etc..

The room was clean. The breakfast options were plentiful with a nice dining area. The decor is updated. However, the lighting in the room is very dark and would benefit from a standing lamp. The room could also use the addition of a comfortable chair.