비치프런트 타워 미하마 바이 DSH

Very 👍

I would like to file a formal complaint regarding the treatment I received from your staff during my stay. I was subjected to discriminatory behavior, which I can only deduce was due to the simple fact that I was traveling alone. Personal prejudices of any staff member should never interfere with their professional duties. What happened was not only inappropriate but serious, unacceptable, and entirely contrary to the standards of hospitality a property like yours should uphold. Additionally, I was surprised to learn that the hotel does not provide regular room cleaning, and that if a guest wishes to have their room cleaned, they must pay an extra fee. This is highly irregular and does not align with the basic services expected from a hotel. I request that this situation be investigated and that I receive an explanation, as well as information on the corrective measures that will be taken to ensure no other guest has to experience similar issues.

I was subjected to discriminatory behavior, which I can only deduce was due to the simple fact that I was traveling alone. I would also like to note that the service I received did not reflect the level of hospitality and professionalism that is commonly expected in Japan cause the personal here is not japanese. The behavior I experienced was far below the standard of customer service that travelers rely on when visiting this country. Personal prejudices of any staff member should never interfere with their professional duties. What happened was not only inappropriate but serious, unacceptable, and entirely contrary to the standards of hospitality a property like yours should uphold. Additionally, I was surprised to learn that the hotel does not provide regular room cleaning, and that if a guest wishes to have their room cleaned, they must pay an extra fee. This is highly irregular and does not align with the basic services expected from a hotel. I request that this situation be investigated and that I receive an explanation, as well as information on the corrective measures that will be taken to ensure no other guest has to experience similar issues.

Staff,clean room location

They were very clean and attentive, made sure we had a great stay.