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The room was amazing and exceeded our expectations, grand architecture and everything was very functional

The breakfast was disapointing

Classic older style upmarket Hotel. If you want to feel the essence of Melbournes rich and elegant past then this is the Hotel for you. It may not have the best high floor type views in town but you will be staying in a Hotel frequented by the likes of Gregory Peck, Katharine Hepburn, Omar Sharif, Richard Branson, Mohamed Ali, Lauren Bacall, HRH Prince’s and Princesses, Prime Ministers etc -and it shows in the classic quite large older style rooms with floor to ceiling sweeping drapes in the rooms and with beautiful public areas to add a nice touch. It’s generally well appointed with all the extras you would expect from a upmarket Hotel. Great for a couple of nights or so if you want a classic older style retreat in the Paris style end of town near Parliament.

I have just checked out of the Windsor, and unfortunately my stay was deeply disappointing—from the check-in process right through to the condition of the room. The facilities felt old and antiquated, far from what one would expect of a five-star establishment. What made the experience even worse was the lack of professionalism displayed by the staff. The person who checked me in was unfriendly, abrupt, and made no effort to create a welcoming atmosphere. The same level of indifference was evident again during check-out. For a hotel that positions itself as a premium destination, this was unacceptable. I will not be returning.

Old world charm. Staff were polite. We had a traditional room. It was clean and spacious and clean. Bathroom clean.