샹그릴라 보라카이 리조트 앤드 스파

전용해변과 이어져 있는 환상적인 수영장에서 행복한 추억을 많이 만들었습니다. 리셉션 직원들의 응대 서비스는 매우 만족스럽습니다. 픽업샌딩 서비스를 친절하게 안내해주어 샌딩서비스를 잘 이용했습니다. 수영장과 붙어있는 레스토랑(CIELO)을 3번 이용했는데 그중 첫번째 이용했을때의 담당직원이 추가주문을 자꾸 권유해서 조금 불쾌했습니다. 발코니베드가 청결한지 여부를 확인하고 이용하시기를 바랍니다.

We are guests who checked out on August 4th. We stayed in villa 34 and reserved name is Nahyun Lee. This was my second visit to Shangri-La in Boracay, so I booked it expecting the same experience as before, but this time it was the worst experience. The staff told me to send an email to the manager, so I sent this email, so please check it and reply asap. That day, We clearly heard the machinery warning sound coming from bedroom door at 5 o'clock and woke up to the sound. After that, we contacted our villa manager's personal contact cell phone and the manager came soon. The manager said there was no problem and left. Because of that problem, we had no choice but to wake up early and go to the spa before breakfast, but this time the key was a problem. After the spa, the room wouldn't open, so we had to stand outside in our pajamas and wait for the buggy driver, and the key problem was repeated twice. So we were finally able to eat breakfast at 7:50. The appointment with the pickup driver was at 8:00, but for the above reason, we had to eat breakfast in a hurry for 10 minutes. We had to eat breakfast in a hurry for the remaining 10 minutes. In the meantime, the manager urged us, saying that the pick-up driver was waiting. I want answers about strange noises in the early hours of the morning, wasting precious time before check-out due to a malfunctioning key card, and leaving a guest in his pajamas outside for the purpose of checking in. It was the worst honeymoon.

Good for relaxing!

더이상 설명 필요 없는 자연경관과 훌륭한 리조트 시설이 조화롭게 이뤄져있음

트리하우스에서 지냈습니다. 밤에 2층에 벌레가 많았지만 서버분에 말씀드리니 바로 조치해주셔서 다음날에는 벌레가 거의 없었습니다. 자는 공간에서는 벌레는 안나왔습니다.