Avoid at all costs!
tldr:
The bad
- no internet (apparently for over a year, yet still advertised as to having it)
- no hot water under the shower (*)
- No fridge or microwave
- Smelly room
- Clogged toilet
- Expensive yet without included breakfast
- Definitely not a 3 star hotel
- Indifferent (if not unpleasant) front desk staff
The good (or rather the bare minimum)
- clean room
- Location
Our family have visited over 30 hotels in the last three years, and this is definitely - and by far - the worst one we’ve been to.
Forest of all the toilet was clogged! Lady at the front desk changed our room no questions asked, but we didn’t hear any apologies at all (maybe we expected too much…)
The new room didn’t really turn out much better - while the toilet was fine, taking a shower was an ordeal! My wife had to wait for good 5-10 minutes for water to heat up, only to have it ice cold after a minute or so… It wasn’t just one off, all three of us had to experience this. Atrocious!
The room also smelled unpleasantly, the AC was fine but quite loud and there was no fridge or microwave at all. the Internet is „currently unavailable” - but I see other reviews with the same problem from months ago.
The good? I guess the room was clean(’ish) and location is fine for your trip to the Monument Valley. However, I’d recommend booking a room in The View or in nearby Hampton instead.
Terrible!
From the unfriendly welcome at the front desk, to the bugs that welcomed us in the room, to the outdated decór, and mostly the crumbling walls and moldy shower.
With a cost of over $300 you’d expect to at least have breakfast included… but no.
In short, stay away!
Beautiful view, friendly staff, good restaurant. Rooms are clean. We loved it!
Upon arrival, informed no wifi available which I was looking forward to using.
Chambre vieillotte, sombre.
Diner et petit déjeuner sur place.Très bons, serveuses agréables.