블루 오션 호텔

How can i give my ideas even they have not reserve a room for me. But i have paid fully through my credit card to Expdia for Blue Ocen Hotel Tirncomalee. Pls don't do like this to others. Even they could have informed if they have cancelled my room reservation. I will take necessary action regarding this matter

direkt am Strand , am Strand könnte etwas mehr pflegen.

Arrived, nobody at reception. Walked through the hotel couldn’t find a soul. Had to call and wait 15 minutes for someone to arrive. Was taken to a dark dingy room downstairs with dirty sheets and dirty walls with what looked like leaking water stains. Had booked a room with a balcony so disputed this. Was then taken to a room upstairs that at least had natural light and was larger. Were told he was doing us a favour as the room cost 65 per night. Spoke to other customers who arrived later in the room next door and they had paid the same as us. It rained and water leaked in under the door in all rooms upstairs. There were no rooms to move us to. The wifi was terrible and basically unusable. The excuse was it was weather dependant. Yep, it didn’t work in any weather. Don’t stay here.

Ce n'est pas un hôtel mais une vulgaire guest- house.l'établissement ne porte même pas le même nom que sur le site.avons eu droit à une chambre sans fenêtre.pas d'eau chaude. Aucun repas possible. Gérant cool mais dépassé dés qu'on lui demande un renseignement...

hotels.com says its 4 star hotel, but it seems not even 2 star. booked normal and deluxe rooms. but they gave all normal rooms. we booked with breakfast. they said we have to pay for breakfast. room is empty, no toilet rolls, no soap. even bed sheet you have to ask them. room is ok but the bath room is very small. if you get the hotel for very less price like 20 pounds for double room then its fine, otherwise you will be disappointed. my trip to east coast of srikanka ruined by this.