블루 릴리 비치 리조트

This hotel is not what it claims to be and is at best a Yatri Niwas for the numerous Yatris that throng Puri. I had made a reservation about 10 days ago paying all costs for 2 days of stay. I had a official conference in Puri ending around the same time. My brother was supposed to join me from my home town of Cuttack. I went in the morning to complete the check in Since I am an Odia staying in Delhi, U started conversing in Odia. Don't know whether this was a let down, coz I checked in and left to my conference hotel to complete the same. My brother checked in at 11 am. I completed my conference and came back to the hotel to the room now allotted to my brother. The room was shaby , half done and looked like the one which they give to drivers accompanying family on trip for night stay. The intercom was not working. We were given unsealed ordinary water. This got my goat and I called the reception from my mobile. After giving them an earful on the shabby room and services, one of the team leader appeared at our door step. After I told him that I will not stay unless there is a change in my room, he managed to give me a decent room. Pathetic service, bad infrastructure and the inability to treat guests with a service attitude is what charaterises this hotel while charging premium tariff . What was supposed to be a good memories for us brothers catching up after 2 and half years turned out to be a sour memory. Avoid at all costs!

I have booked the room from hotels.com, for 3pax includes one child with complimentary breakfast. Not sure what is the communication received from the booking service provider, hotel management denied provide breakfast, infact I have asked email proof, but the reception executive denied to show the email received from hotels.com room service is pathetic.

The property is very close to the beach (3 minutes walk). The food was very good. The property needs renovation desperately. There were cracks in the building. The paint on the door and the ceiling fan was coming off. The washbasin in the kitchen was rusted. It is just in terrible condition.

Very helpful staff though it appears that the hotel is more geared towards mass hospitality such as Indian weddings rather than providing personalised service for an individual guest. Internet is only available in the reception and lobby area which was somewhat inconvenient where one’s room may very far from the reception area. Location is good on the quieter side of the beach.