앰배서더스 호텔 애들레이드

Great value and good location

Disgusting! Bed had stains all over it, management tried to say it was a factory fault even though stains were on sheets and pillows. Mould in windows. Terrible customer service - booed a quad share room which we did not get had to split the our group across two rooms, thrown at end of hotel where it seemed there were no other guests around. Put in a complaint and manager refused to budge and was extremely rude and threatened to kick us out of the hotel if we didn’t like what we got. Left the hotel that night as the rooms were disgusting manager said we would get a refund but we are still waiting two weeks later!

Quite good for the price. I was on level 3 and the lift stops at level 2, so I had a labyrinthine walk followed by stairs to get to my room. Room had 2 single beds rather than a queen size. No TV or fridge provided, although I’m told some of the pricier rooms had them. Some street noise during the busier nights in town. One shortfall is that there is no mechanism for guests to enter the building after hours, meaning that if you take in the nightlife, it can be difficult to get back to your room. Thankfully the owner was responsive and available to open the doors as late (early?) as 5am.

The hotel was in transition with new management, but they did their best to help. After hours access was an issue as there was no night porter at that time in October 2025, so it would be worth checking about this when booking.

Genuinely caring and generous people own and manage this place.