호텔 엘리자베스 세부

위치가 진짜 좋아요. 걸어서 계속 아얄라몰 다닐수 있어요. 횡단보도 하나 넘으면 딱이에요. 직원분들 모두 친절하시고 조식도 맛있더라고요~~ 그리고 의외로 세면대 브랜드 좋은거 되어 있어서 쫌 놀랬어요~~ 밖에 뷰는 빌딩뷰에 멀리는 좀 오래된 집 있고 오토바이랑 교통량 많고 싸이렌소리 경적소리 자주 들려요~~ 다시와도 또 묵을만큼 음식도 맛있고 조식 메뉴 매일 바뀌어서 좋아요~~ 위치는 정말 최고의 위치 입니다~~동영상 찍었는데 사진만 되고 동영상은 후기 업로드 안되데 해놔서 아쉽네요~

I was charged upon check in. I got a huge migraine after landing in Cebu on Jan 3rd. The room was only booked for a single night before we moved onto our other destination, so I was just focused on getting into the room to rest. I was charged about about 7700 pesos for the room. We paid in PHP cash. After we left there and I was thinking about it, I realized that room has actually PREPAID since October. I should not have been charged anything at all. They never gave me a reciept, I keep all my reciepts and could not find this one even just the very next day, and could not recollect them offering me one. They gave me a deposit slip (php1000) that I was told to teturn the next day to recieve my deposit which I did. I got the money, they took the deposit slip. While I rested the others in my group were free to explore. They reported the breakfast food was cold, the pool inaccessible. The gym had no ventilation. At least parking was convenient. I want a refund.

Very curtious staff, friendly and welcoming.

Was a great stay

こちらのホテルで気分の悪いことがあったので投稿します。朝の10:00に掃除依頼の札をドアノブにかけて外出しました。その後16:00に帰ってきましたが掃除されていません。1日くらいは我慢するかと気持ちを切り替えてフロントにタオルの交換だけ依頼して夕食に外出しました。夕食後に帰ってくると部屋のカードキーが使えませんでした。またフロントに行きカードキーを変えてもらい部屋に帰るとタオルが交換されていません。 またフロントに行き苦情を言うと逆ギレの対応で意味がわかりませんでした。その日にトイレの水が流れなくなり、またフロントに苦情を言いに行きました。 フロントの女性は謝ることもなく逆ギレで部屋の確認に行くと告げられ、こちらは我慢の限界で部屋を替えてくれと言いました。 設備は古いしフロントの女性は愛想がなく常にしかめっ面でした。それ以外のレストランの従業員等は愛想が良かったのですごく残念です。 全体的に設備が古く二度と泊まることはないです。