레드 플래닛 마카티 애비뉴 마닐라

I’ve stayed here many times prior and had no issues. I booked one stay on the wrong date and spoke with staff while attempting to check in. She advise it was the wrong date and said if contacted the third party they would be willing to allow the refund. After attempting to get a refund, they advised the third party that they will not refund me. This is after I already spoke with the front desk manager at the time. I’ve stayed here many many times before with no issues. This one incident left a really bad experience with me and I will never stay here again. They just want your money and have no care for customer service whatsoever. Their customer service is absolutely careless. Go somewhere and book where you as a customer, are treated fairly.