The room we were given was very disappointing. The moment we walked in, the air smelled stale and unpleasant. Although we stayed on the 17th floor, there was no natural light at all—our only view was of a parking area facing another building. The room itself was in poor condition and did not feel clean or well-maintained.
We contacted management to request a better option since our stay was for 15 days. While they offered us a larger room, we did not move because it was in nearly the same condition, and the hassle of switching wasn’t worth it.
The only positive aspect of this property is the friendly staff. Unfortunately, beyond that, I cannot recommend it and will not be staying here again.
The property and the rooms we booked were full of roaches and other bugs and bee bugs . The maintenance people knocked at our door at 11:30 pm twice one night and once the night after to check our sink or bathroom because they said the one room at our bottom has a leak in their ceiling no wonder our bathroom and the hallways there smell
Like sewer . I asked for a refund and Expedia and the Malayan will not even give me credit or refund
Not the Malayan Plaza I knew. What has happened? Our room was old and run-down. Toilet shower partition was falling apart, our kitchen area was thick with grime. Owner and management should seriously consider to making this place the way it was. Very disappointed. :(
A lot of roaches even if I make them spray every day the bathroom smells like sewer. The hallways smells
Has bed bugs
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