Quick check in and response time when contacted. Proper stay
Overall condition was fine. Except the quilt was dirty and there was a big moldy area. Even worse, I contacted the customer service, they did nothing except telling me "thank you for the information", not even apologize.
So the property was fine but the Simply Comfort property management company was awful. I will never use them again. I was suspicious about paying a damage deposit through PayPal so I asked Expedia to verify that it was okay, which Expedia did. Then after this damage deposit was processed, I got 6 suspicious PayPal charges for small amounts. Then they didn't process my damage deposit refund until Expedia called them. So, it was a huge debacle of having to cancel my card due to suspicious activity after using a Paypal link to pay for the damage deposit. Never again.
Very ok. Nice enough room with good accessibility to the city. Washer and dryer in unit is a nice touch. Despite their insistence on making sure I knew check in procedure, that dropped the ball and I stood outside for an hour waiting for someone to let me in. As an added negative there was a nice colony of ants living in the bathroom with a few stragglers found in the kitchen. Overall very meh experience. If it works in your budget and you don’t mind the mild incompetence of the management then this place will be fine.
Good location, good condition. a few details with the condition of the towels in the bathroom and in the kitchen and just one fork in the kitchen. The billing was confusing since we booked it over the phone with expidia and they mentioned the rate of 73$ and the full amount for the 4 nights but never mentioned 60$ property fee and the difference between the rates from $73 up to $80 depending on the day. Those billing details were disappointing. We have might payed any way but not been clear from the beginning was not cool.