레지던스 인 바이 메리어트 오아후 카폴레이

Great staff , service , overall atmosphere, highly recommended to everyone, I definitely do it again !! Much mahaloz and aloha !! Happy new yr !

Upon arriving at the hotel, staff greeted with a smile! Not every hotel front desk I have encountered always smiles but this one was an exception! The hotel was still decorated with all the decors from Christmas and it felt lively in the lobby. The room was very clean and even the utensils were clean. Trust me, when you book a hotel stay with a kitchen, you expect just that at a minimum. Towels were stocked in the bathroom. The bed was very comfortable I slept way too much! Parking was at a nightly rate being out in Kapolei it shouldn’t be that high. Waikiki charges about the same so makes no sense. I liked the options of having food vendors on a nightly basis right out front! The location was great being accessible to the freeways! Laundry room was clean and easy to use but $5 per wash and $5 per dry was a bit on the high side even higher than some Waikiki apartment style condos I’ve booked before. The TV is great it’s a nice big size with ability to connect YouTube Netflix and other stream services direct from your phone. The AC seems great but I wish it was able to be lowered more than 68degrees. This is Hawaii! 65 would have been more comfortable. Other than this, my overall stay was satisfactory and I would definitely come back to stay here because the staff were super friendly every staff i encountered and that is the main reason I’d come back to stay there over other locations! The small cats out back are super cute!!!!! Esp the kittens! It adds character to the hotel

Friendly and easy check-in. Very accommodating and understanding as well.

I wouldve have given them less stars, because both times i called for assistance they never responded. Once was for more towels and the other was to take out our trash. We ended up going downstairs for our the towels, and when 4 hours later they still hadnt come to get the trash we ended up taking the trash out by ourselves. We did meet one of the nicest staff members who got us more garbage bags, and her name is Eva. She was wonderful. Also the humidity in the room with the ac was not right and we all ended up with head colds. I would still stay there again, but for the price i believe the service shouldve been better.

The breakfast was good, need to keep up with filling utensils...both locations were out of forks and had to ask staff for forks, needed two.