더 헤이븐 카오 락

Beach: Absolutely stunning and not even close to crowded Wi-Fi: Somewhat unstable and not reliable enough for video calls. Housekeeping: Excellent. Our cleaning maid, May, did a wonderful job and kept the room in perfect condition throughout our stay. Air conditioning: Worked very well. Note that removing the key card from its holder shuts off all electricity, including the air conditioning. Breakfast Breakfast was the main disappointment. While it is clear that effort is being made, the overall experience does not meet expectations for a five-star hotel. The setup looks right, but execution falls short. For comparison, we stayed at JW Marriott last year, which had a similar layout but delivered a significantly better breakfast experience. Specific feedback and suggestions Fruit selection: Limited variation. Mango was missing entirely, and pineapple and dragon fruit were only available on a few mornings. Noodle soup station: Visually appealing but poor in execution. •First attempt: noodles were undercooked. •Second attempt: chicken meatballs contained a lot of gristle and sinew, making them unpleasant to eat. •The broth flavor was also not to our liking. •Juice: In a country rich in fresh fruit, serving juice from concentrate is disappointing and feels below five-star standard. Overall, a pleasant stay with excellent housekeeping and good room comfort, but the breakfast experience needs a clear upgrade to match the hotel’s five-star positioning.

Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.

For the most part, we loved staying at this resort. We got upgraded to a villa which was wonderful as it gave us extra privacy from the other guests. The staff went above and beyond to meet our needs and were some of the nicest people we met on our trip. The grounds were beautiful, lush, and serene and the beach was just like a postcard. They provided a large beach mat and towels with a bag for the beach but there were also plenty of lounge chairs by the pool. For some reason the beach was always empty so we spent our mornings there. My only complaint was the quality of the food. We ate in the restaurants a few times and it was just not good. My husband did love the breakfast buffet though and the espresso machine was a bonus. I recommend going into “town” to eat but just know that you can’t get a Grab because the taxis have total control of the area and they charge 300 baht across the board. Overall, we loved our stay and would come back for the resort ambiance and practically empty beach, not to mention the sunsets!

Nice and quite

Tolles geräumiges Zimmer, bequeme Betten (nicht wie die Thai-Betten), alles sauber, Personal sehr freundlich und hilfsbereit, Frühstück sehr gut und abwechslungsreich, toller Strand vor der Tür, Roller direkt am Hotel für fairen Preis zu mieten, tolle Lage, Restaurants fussläufig, tolles Angebot an Aktivitäten, gutes Gym