센츄리온 호텔 그랜드 아카사카

We haven’t tried their breakfast because we always have to leave very early in the morning. We just grab coffee and bun from the nearby Seven Eleven which taste good too. Their employees are all excellent in their job. The facility is clean. We just felt bad because I reserved a non smoking room but for whatever reason we got a room that allows smoking. The smell of cigarette smoke is a little bit not pleasant; other than that it was a good and pleasant stay.

This hotel is very close to the train stations and stores. We were able to go different restaurants in the area. The staffs are very polite, friendly and helpful. I would like to stay this hotel again.

We reserved a nonsmoking room only to find out they gave us a smoking room. When we asked for a nonsmoking room at the check in, the attitude was cold and we were told “go talk to the booking site you used, we can’t do anything”. We ended up staying in the smoking room for a week. During the stay we lost one door key and they charged three thousand yan for replacement.

Very clean, good location

Staff was very attentive and the rooms were clean