Over all are good, staffs are friendly, especially Jeslin at reception counter, helps me a lot. The room is clean and the little boy likes the Lego treasure. Hotel is just next to theme parks, easy to change clothes when the boy gets wet.
入住海盜主題，床上的蓋被有污漬，明顯沒有更換。企缸內的水溫很難控制。小朋友在大堂玩lego很開心，要求提供多一盒lego，服務員都很配合。
We stayed recently for a 2nd time (and probably last time) at the Legoland hotel. Although the hotel staff is extremely nice, and the breakfast is amazing (along with appearances of the Lego Chef); however, the rooms and the hotel are in real need of renovations. The rooms feel outdated, and things don’t work the way they should. Shower area in our bathroom was uneven, because of this water would drain outside to the drain next to the toilet rather than flowing to the shower drain. It made the bathroom floor mat as well as area around toilet very wet. Also, I still don’t understand that why there’s only one soap dispenser at only the kids wash basin. Most likely we will opt for other options next time which are in better condition, more spacious and offer more value for money.
1) Toilet drained extremely slowly, making it impossible to flush toilet paper normally. We had to use the shower spray to break up the paper in order for it to flush.
2) Washbasin faucet was damaged and sprayed water in multiple directions each time it was turned on, soaking the surrounding wall, floor, and even our clothes.
3) One side of the provided pedal trash bin was broken—the lid jammed and would not open when stepping on the pedal.
4) Remote control in the master bedroom was missing its battery cover, causing the batteries to fall out easily.
5) Three out of the five towels provided had a strong, unpleasant odor—similar to that of dirty socks—suggesting they had not been properly laundered.
6) Unpleasant odors—resembling sewage—intermittently rising from floor-level ventilation outlets near the shower area and beside the toilet. The smell was strong and highly discomforting, creating an unhygienic atmosphere.
7) Vending machine inside hotel has no cash changes.
8) Staff stated external supplier is not hotel's rezponsibility and refused to help.
9) Another staff even saying that owning a smartphone means we can make local phonecall ourselves and its our own responsibility to get another sim card to call their supplier on our own.
10) Vending machine supplier requires Malaysian bank account to refund - big inconvenience for foreign guests.
家族連れなら間違いなく楽しめる。ロビーでレゴを楽しんだり、部屋でクイズを楽しんだり、子どもが喜ぶことがいくつも用意されていた。
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