힐튼 가든 인 피츠버그 에어포트

Nice hotel conveniently located near the airport and places to eat.

All was well except for the cost of food

The room was nice and the serves was also

Terrible experience. I booked this hotel in August for a one-night stay earlier this month. After a late-night flight, I arrived to check in at 1:00 a.m. and was told they did not have a room for me, despite my confirmed reservation. I was informed that rooms were available but were being held for military personnel who had not yet checked in. The front desk told me they regularly double book and never to do so via third party (Orbitz, Expedia, etc..) that the hotel regularly over books. I am 7 months pregnant and was exhausted after a long day of traveling. The staff told me they were unsure if their neighboring hotel had availability and suggested they could “walk me over” — in 20-degree weather, snowing, in the middle of the night. When the front desk agent spoke with the night shift manager, Audrey Romero, to explain my frustration and concerns, the only “solution” she offered was threatening to call the police instead of attempting to resolve the situation or assist a pregnant guest left without accommodations. This was beyond unprofessional, unsafe, and unacceptable. Poor communication, zero accountability, and complete lack of empathy. I would never recommend staying here. I worked in hospitality for over five years and never would have handled the situation in this manner.

Good location for being close to family & the city. The room was nice, however, the Hilton brand seems to have gotten away from actual bathroom doors in favor of sliding barn doors. These doors are cool, but offer NO PRIVACY because they DO NOT SHUT like a normal door would. So, you can SEE OUT and HEAR EVERYTHING!! Poor door choice when upgrading the rooms. A barn door is ok if you’re traveling solo or with toddlers. The king bed felt old, the pillows were all flat & the bed frame was extremely squeaky. The blackout blinds were amazing! The shower was tiny & awkward. Breakfast was made to order & cost an extra fee. The bar was nice and the overall esthetic of the lobby, bar & room were nice. We also enjoyed the indoor pool & hot tub.