웰리나 호텔 프리미어 신사이바시

Great room and staff

The first room was dirty and the aircon made awful noise, so staff put us in another room. Second room was not great, it was smaller and the view was right next to a wall. I asked for a different room on the opposite side where the first room was and they agreed. There was no bedside light, it was broken. Halfway through the stay, the safe in the nightstand started beeping constantly and would not stop, had to take the whole nightstand down to the front desk. Never got a replacement. Room was only surface clean. Corners, behind things, and under bed were very dirty.

Good room and helpful staff

都很好

La habitación limpia, nos cambiaron toallas a diario y el personal muy amable