Construction on the whole 2nd floor defeated the whole purpose of me getting a hotel for 2 days to get away. That through the day, and an annoying clicking humming sound from the bathroom vent throughout the day and night. Very unhappy
The first room was not good. Leaking walls when showering, yellow stains on shower curtain, and something in the sheets caused a rash.
The lady we dealt most often with was incredible. She knew how to correct issues. She offered a new room and allowed us to inspect it before moving in. She knew how to resolve situations and was the best part of the stay.
The owner / manager (Nick) could have taken a few lessons from his team. He was abrasive and rude, but we didn't have to see him often which actually improved the stay.
Convenience
Room was ok. Place smells .
The room was very clean and the shower pressure was the best I've had in a long time, it was a great shower! The mattress was comfortable. The drawbacks were the pillows which were not comfortable at all, much too hard and lumpy for our taste, and a brief round of very loud rhythmic knocking coming through the wall from who knows where at 7:30am which woke us up - possibly a hot water pipe making noise when someone in another room was showering? Overall a good stay.
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