Hotel estava em pessimo estado
Banheiro com chuveiro vazando para todo lado
Quarto escuro
The staff was outstanding.
The amenities and the room were 3 stars - even less
Dieses Hotel wird mir 4 Sternen beworben, doch kann ich das nicht nachvollziehen.
Unser Zimmer hat uns direkt mit einem wirklich stechenden Geruch begrüßt, den wir die drei Tage nicht rausbekommen haben.
Das Zimmer war heruntergekommen, Badewanne mit Riss, Dusche undicht, etc.
2 Sterne+ wären gerechtfertigt, mehr nicht.
Frühstück war OK, Service sonst auch bemüht und freundlich.
I would love to give a better review but so many little things spoiled it for us. First there clearly were 4 paintings on the wall but now only three and one hook in the wall. Then we checked the bathroom and some of the towels were dirty from the previous people. It had clearly not been cleaned from before. We had to ask for the room to be cleaned the next day. The toilet seat was wobbly and the button to flush it was dodgy and the toilet kept constantly flushing until you wiggled the button to stop it. The sink plug did not work and despite 3 requests to fix it and someone coming to look. It never got fixed so we spent the whole holiday without a plug in the sink. in the room there are no drawers. 2 side tables but no drawers to put socks and underwear away. We ended up using the wardrobe which was not ideal. Last of all and worst of all, no kettle or tea making facilities. I know we are in Rome and every drinks espresso but I like a tea and it is a hotel for tourists. It would have been nice to have a kettle and some cups. On the plus side they provided loads of toiletries, including sachets of bathroom for our room which only had a shower. If the hotel spent more time on maintainence and less on bath foam sachets for rooms with only showers I would have given a better review
This hotel is near the city center. You can easily walk everywhere. The breakfast is good, too. We visited everywhere easily.