코트야드 바이 메리어트 서배너 다운타운

Staff upon check in was very unprofessional and lacked the customer service that as a a military veteran that has stayed in many Courtyard Marriotts around the world should be afforded to all customers…my companion and I finally received our key cards but, I as the primary has to tell the front desk clerk that I had purchased breakfast plan but, again the front desk clerk was very short and irritated and seemed upset that she had to look up again and verify that I actually purchased breakfast plan…to me it seemed very disrespectful that I was asked to prove I had made the breakfast purchase but, in my calm demeanor pulled out my confirmation number given via Expedia. Which at the same time the Front desk clerk found I the system that I did indeed purchase breakfast for two and finally issued boy room key and breakfast pass…upon getting to the room I did a quick check but, also noticed we did not have complementary water at least so, I asked my companion to go back down stairs to purchase some water and a snack upon my companion going to lay she overheard the front clerk talking with another customer and telling the customer she was supposed to being issuing out complimentary water bag for the rooms but, when my companion got to the front desk she asked the front desk clerk about complimentary water she again got short and told my companion to stand by and that she had to get more complimentary water bags from the back once she came back she give my companion the bag