we had a lovely 3 night stay, and would stay again, but one or two minor issues prevents me from saying excellent. Our room was cleaned lovely, but we felt disappointed that the beaverages were not topped up. It did not appear we had the option for milk along with the teas and coffee sachets, only coffemate, but that does not work with tea, and as i said, they were not topped up anyway. The bathroom fan was not working. Whilst there was a small TV in the room, and being advertised as such, it was not availabe to use. Our room was off the Fine Dining Resturant, where we had a superb meal on our first night. We did not venture into the other part of the hotel, during the rest of our stay, not sure if there was a lounge area. Overall, we would stay again, as the location was perfect.
Prime location in great Kayseri if you want to stay in the old city. However it’s loud with tourists and it sits in a restaurant, so you will hear noises from parties in the old city and diners, especially if you’re traveling during busy season. Thankfully we travelled during late November so it wasn’t that bad. The hotel itself is beautiful and has a nice garden and view upstairs. I recommend getting the premium room upstairs for less noise and bigger space like I did for my parents. Breakfast is okay but not great (cheese, bread, fruits, coffee and tea)
We had an excellent room on the top floor of one building, with a terrace looking over the leafy complex. The beds were comfortable and bathroom worked well, though a bit small with a huge tub shower to climb into. The staff is excellent and very helpful. Breakfast had some issues one morning, with cold eggs and coffee, but was fine a second morning. It can be a bit noisy as the room entry doors need slamming and the wood construction echoes. In the vicinity, canned music starts early for breakfast below and bands nearby continue till 11pm. We recommend obtaining directions to the hotel from the staff before arrival, as the old town is tricky to drive thru and phone mapping doesn't understand the best way. Parking was near the hotel and easy, with staff help for the bags, once we arrived.
Great location, lovely hotel
I had a wonderful stay at Tuvana Hotel. The staff was friendly and helpful. They always kept the room clean, great amenities, and the hotel decor and ambiance is very peaceful and vibrant. It’s in a great location in Kaleici (Old city). Beautiful markets and restaurants just a minute walk away. The night life is also fun and intriguing, bars and cafes in close proximity. The food is AMAZING!! We had free breakfast and the buffet had amazing options. The hotel works in correspondence with three restaurants right next to the hotel so you get a selection of Italian, International, and Turkish cuisine. We truly loved our stay at Tuvana Hotel and would definitely book it again!!